AAAG Events: account and data deletion
Developer: AAAG Conference (African Association of Accountants General)
Use this page to request deletion of your AAAG Events app account and associated personal data, or to request deletion of specific personal data while keeping your account.
Request deletion in the app
Choose Delete Account in AAAG Events. This disables access to your account and starts AAAG’s manual account and associated-data deletion process. It does not instantly erase every stored record.
Request deletion by email
No app installation or website sign-in is needed. AAAG’s designated contact for handling account and data deletion requests is admin@aaag.africa. Send your request to:
Email an account and data deletion request
admin@aaag.africa
- Send the email from the email address associated with your AAAG Events account, if you still have access to it.
- Use the subject “AAAG Events account and data deletion request”.
- State whether you want your account and associated personal data deleted, or only specific data deleted while keeping your account. For a selected-data request, describe the data concerned.
Do not send your password, payment-card details, passport or identity documents. Our Privacy Policy explains that identity verification may be needed before responding to a request. Sending an email starts a request; it does not automatically delete your account.
Processing time
AAAG’s administrator at admin@aaag.africa will complete deletion or anonymisation of eligible account and associated personal data within 30 calendar days after we verify your deletion request. We may contact you to verify your identity. We will email you when the process is complete and explain any records retained, why they are retained, and the applicable period or retention criteria.
Data covered by your request
You can request deletion of your account and associated personal data, including account and profile details, contact information, and content associated with your account. You can also identify particular personal data in your request.
Retention
Invoices, receipts and related records may be retained where required for accounting, tax, audit or other legal obligations. Limited records may also be retained where necessary to resolve disputes or protect security. Any retention is limited to the relevant purpose. Our completion response will identify retained data, the reason, and the applicable retention period or criteria. These exceptions do not keep your account active.